Multi-brand print dealer Alberta Printer Service won a four-year, $450,000 contract with an agriculture and construction equipment consolidator in western Canada. Additionally, longtime Xerox agent Professional Business Products (PBP) signed a four-year, $1.5 million contract renewal with the largest hospital in southern West Virginia.
“Our channel partners are looking for new ways to differentiate and grow,” said Pete Peterson, president, Xerox Channels. “Many are succeeding the same way Alberta Printer Service and PBP are—by delivering added value with our leadership MPS, our ConnectKey® technology and production devices.”
New Capabilities and Service Levels
With a long record of success, Alberta Printer Service was the right partner to move Rocky Mountain Equipment into an MPS environment. The second largest independent dealer of Case Construction Equipment in the world will be using Xerox ConnectKey-enabled workplace assistants – 161 Xerox VersaLinks® serviced by the dealer and 11 Xerox AltaLinks® managed via the Xerox Partner Print Services (XPPS) program.
“Xerox is our go-to partner for critical installation because of their reliability and uptime,” said Louise Singer, managing partner, Alberta Printer Service. “We do the least number of service calls on Xerox machines, and that keeps our costs down.” She also noted that XPPS offers seamless oversight to their clients across Canada. “Our MPS partnership with Xerox is a big growth area for our company.”
In addition to mobile print capabilities, Rocky Mountain Equipment will improve their print facility’s operations with Xerox CentreWare® Web, an innovative software tool that installs, configures, monitors and reports on networked printers and multifunction devices in the enterprise – regardless of manufacturer.
PBP, in renewing its MPS contract at Raleigh General Hospital, added 85 AltaLink and VersaLink print devices, each with a Secure Print feature to help protect patient privacy.
PBP also oversees the hospital’s central print shop, where a Xerox Versant® 180 Press and Xerox Nuvera® 100 EA Production System keep more jobs in-house. The staff has also improved the printing of frequently-used hospital forms by putting them online allowing for on-demand printing – saving money and time.
“MPS brings order to Raleigh’s print operation which is further supported by Xerox’s onsite associates,” said Rick Shutt, senior account executive and managed print services specialist, Professional Business Products. “They check every machine every morning and look at every single print order to find ways to cut costs. Our client notices their attention to detail and that’s good for business.”
To learn more about Xerox MPS visit https://www.xerox.com/en-us/services/managed-print-services; prospective partners can learn about the Xerox Channel Partner Program at https://www.xerox.com/en-us/about/partner-programs.