Xerox (NYSE: XRX) solves the paper puzzle with new services and tools that improve the way retailers, financial institutions, healthcare systems and other large enterprises deal with documents.
The offerings are the latest example of Xerox building greater automation and intelligence into its solutions and products, with the goal of helping clients better manage their critical business processes.
“Organizations can have a love-hate relationship with paper. It remains critical to everything from invoicing to collaboration, but it can also cripple productivity. That’s why workflow automation is a business priority,” said Mike Feldman, president, Large Enterprise Operations, Xerox. “Eliminating the inherent issues of manual, paper-based work streams can improve operations and accelerate benefits derived from managed print services.”
Smarter supply chain
Xerox’s Workflow Automation Solution for Supply Chain Optimization, a service-based retail offering, uses the Datawatch Managed Analytics Platform to digitize, centralize, automate and govern error-prone and costly manual steps of a product lifecycle. The solution reduces labor and print costs, simplifies inventory and invoice reconciliation and improves fill rates by syncing data and applying automated analytics at the store level.
Automation across industries
To further strengthen its vertical industry offerings, Xerox introduces several workflow automation solutions built on its partnership with Hyland, creator of OnBase, to automate processes critical to business functions, such as:
- Loan Application Processing – captures loan application inputs from sources such as multifunction printers, mobile devices and web applications, and automatically routes them to loan officers through a tailored workflow. External data sources – such as credit reporting services and vehicle registration databases – are seamlessly integrated into the process and stored in a secure content management system.
- Health Records Information Management – helps hospitals improve productivity and enable better visibility into patient care by providing a single, comprehensive view of all clinical documents and data stored in an Electronic Health Record, Picture Archiving and Communication System and clinical content repository.
- Human Resources Onboarding – increases the speed and efficiency of the onboarding process by removing paper, automating steps and providing management oversight. New hires are granted access to an employee portal to complete e-form “paperwork” and other required documentation online. Supporting organizations, such as facilities, IT and payroll, are engaged to ensure timely provisioning. Data is placed under records management control for future reference, retrieval or destruction.
Expansion to the cloud
Xerox Digital Alternatives, which lets users sign, annotate, share, save and read documents from one interface, is now available in a Xerox private cloud. New powerful analytics also accelerate an organization’s paper to digital migration. In addition, Xerox’s DocuShare® Private Cloud Service allows for easy deployment of an enterprise content management and collaboration platform to capture, manage and share content securely in the cloud from a mobile device or PC.
Analytics drive smarter print decisions
The Xerox Secure Print Manager Suite with User Analytics powered by CompleteView® from NewField IT provides an analysis of who is printing what, when, how much and where. With this insight, Xerox counsels businesses on how to optimize their print environments.
Business apps simplify mobile printing
New apps designed for the mobile workforce make secure, no-hassle printing easier for large enterprises with the Xerox Print Service Plug-in for Android users, the Mobile Access App and Mobile Link App.
All of the new services and tools will be available in the U.S., Canada and Europe in Q2 2015.